A salon day is a calendar plus a queue. Clients book a stylist or beautician, walk in when a chair opens, and pay before they leave.
Limejade keeps that on one record: the appointment, the person at the station, and the invoice. Reception sees who is waiting. The floor sees who is in service. The till sees what is still unpaid.
The book and the floor
The appointment book is who was promised a time. The queue is who is actually in the salon.
- Booked is a time on a stylist's or beautician's day.
- Waiting means the client has checked in and has not started yet.
- In service means someone is with them now.
- Completed means the service is finished.
- Cancelled leaves the book and the queue.
Those are the only queue statuses. A cancelled booking does not stay on the floor.
Who takes the booking
Hair appointments go to stylists. Facials, nails, and other beauty services go to beauticians. A salon that does both keeps both teams on the same book.
Online booking only offers people the salon has marked as bookable, and only inside the location's hours and that person's roster. If no stylist is on the book, the public page says so. It does not invent an open slot.
Front desk still owns the day: confirm the booking, check the client in, and move the ticket when the chair is free.
Walk-ins
A walk-in needs someone who can take clients. Reception adds them to the queue at the location they walked into. If every stylist and beautician is already in service, the walk-in waits. The queue shows that wait next to the booked arrivals, so the floor is not guessing who came in off the street.
Checkout
The invoice is the money. Services and retail sit on the bill. Payment is recorded when the salon actually receives it. DuitNow is a payment instruction on the invoice, not a second till.
Draft invoices stay drafts. An issued invoice keeps its number. The floor queue does not change the total.
What to set up first
- Add the location and its hours.
- Add at least one stylist or beautician who can take clients.
- Confirm the services clients can book: cut, colour, facial, and anything else on the menu.
- Turn on online booking only after the book has someone on it.
Until those are in place, the day still runs from the calendar and the queue inside the salon.